![]() You should get an on-screen prompt that will guide you through the pairing process. To re-pair the remote, point the remote directly at the set-top box, press the Microphone button. ![]() If you have the XR15 remote, press and hold the A (triangle) and D (diamond) buttons simultaneously for a few seconds until the status indicator turns green, then enter code 9-8-7Īt this point, the remote should be able to control the set-top with IR signals. With the XR11 remote, press and hold the Setup button for a few seconds until the status indicator turns green, then enter code 9-8-7. If you got a blue status indicator but want to use the remote that you are holding with that set-top box, you will need to un-pair it and then re-pair it, and the procedure is different depending on whether you have the older, "rounded" XR11 remote or the newer, "wedge-shaped" XR15 remote. The STB will prompt you to initiate the pairing process. To re-pair the remote, point the remote at the STB and press the Microphone button. ![]() If you got a red status light in the previous test, point the remote DIRECTLY at the set-top box and it should respond. If the light is blue and you hear an error tone, the remote is paired but the corresponding set-top box is either off, out of range or not responding. If the status light turns blue and the remote's speaker emits a "bloop" tone, the remote is paired and communicating with a set-top box. If the status indicator is red, the remote is not paired and is likely only sending IR codes when you press buttons. Press the Microphone button on the remote and look at the status LED. Regardless, here are a few things to try out: I'm not sure what could have happened here, whether the remote lost its pairing, got mixed up between TVs, or if the remote and set-top box are no longer communicating over RF.
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